Working in the Health Sector Level 2

By completing the online Level 2 Working in the Health Sector course you will cover the following:

 

Learn about best practice for a wide range of health sector roles

Improve your communication skills to enhance interactions with service users

Formalise your understanding and knowledge of your current healthcare role

Gain industry-relevant skills and take your first steps into the health sector

Unit 1: Understand the role of the healthcare worker

Your learning goals:

  • Exploring a work role in a healthcare setting

  • Understanding working relationships in a healthcare setting

  • The importance of working in ways that are agreed with the employer

  • The importance of working in partnership with others in healthcare settings

  • The limits of own expertise and knowledge and when to refer to others

  • How to present a positive image of self, organisation and service.

Unit 2: Communication skills for working in the health sector

Your learning goals:

  • How to promote effective communication

  • How to meet the communication needs of individuals

  • How to maintain accurate and complete records

  • How to maintain confidentiality.

Unit 3: Personal development in the health sector

Your learning goals:

  • How to identify own personal development needs

  • Ways to support own personal development

  • How a personal development plan can contribute to own learning and development.

Unit 4: Health, safety and security in the health sector

  • How to assist in maintaining a healthy, safe and secure working environment consistent with legislation and organisational policies and procedures

  • The use of risk assessments in relation to health and safety

  • How to reduce the spread of infections in healthcare settings

  • How to summon immediate help in an emergency

  • The need for, and ways of reporting incidents related to health, safety and security.

Unit 5: Understand quality standards that apply in healthcare settings

Your learning goals:

  • Quality standards that apply to healthcare settings

  • How quality standards are monitored, evaluated and maintained in the health sector

  • How to use resources efficiently to support quality standards.

Unit 6: Equality and diversity in the health sector

Your learning goals:

  • The importance of diversity, equality and inclusion

  • How legislation and codes of practice support equality and diversity

  • How to work in ways that support equality and diversity

  • How to access information, advice and support about diversity, equality, inclusion and discrimination

Check by applying below if you are eligible to study this course for free!

Online Course Application Form

Office

Random Hall,
Ransom Wood Business Park,
Southwell Road West,
Nottinghamshire, NG21 0HJ

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