Business Support Officer

Description:

Purpose of the job:

Provide comprehensive administrative support to senior managers and teams, ensuring efficient day-to-day operations across the service. The role requires flexibility to support different areas of the business as needed, maintaining high standards of organisation and communication.

Main Duties and Responsibilities:

• Deliver full administrative support, including diary management, correspondence tracking, and meeting coordination (including minute taking)
• Assist with recruitment processes such as advertising roles, arranging interviews, and supporting pre-employment checks
• Organise and coordinate meetings and events, including booking venues, travel, and accommodation
• Maintain and monitor tracking systems for projects, correspondence, and staff records, ensuring deadlines are met
• Raise purchase orders and support financial administration in line with procedures
• Manage and improve office systems, databases, filing, and document tracking in line with data protection policies
• Support project work and carry out ad hoc tasks as required
• Research and compile information, ensuring reports and updates are completed within timescales
• Act as a first point of contact for internal and external stakeholders, handling queries professionally
• Promote a customer-focused approach and continuously look for ways to improve processes and ways of working