Receptionist

Purpose of the Job:

Responsible for providing a professional front line reception service for the operational office estate, providing excellent service provision via meet and greet, telephone and emails.

Main duties and responsibilities:

• Act as the first point of contact for visitors, staff, and clients, providing a professional and welcoming reception service.
• Maintain office, reception, and meeting room areas, ensuring they are clean, organised, and fully stocked with refreshments and supplies.
• Manage meeting room bookings, calendars, visitor access, and security procedures, including issuing visitor badges and supporting emergency processes.
• Monitor and maintain office equipment, providing basic video conferencing support and escalating IT issues when required.
• Carry out general administrative duties, including data entry, filing, record keeping, photocopying, and producing office signage.
• Deliver excellent customer service while supporting continuous improvement and identifying opportunities to enhance ways of working.

Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.