Receptionist

Main Duties and Responsibilities

• Act as the first point of contact for visitors, staff, clients, and members of the public, providing a professional and welcoming service.
• Maintain reception, meeting rooms, and office areas to ensure a clean, organised, and professional environment.
• Monitor and replenish office refreshments and essential supplies.
• Check office equipment is working and arrange repairs or replacements when required.
• Provide basic support for video conferencing and escalate technical issues to IT.
• Manage visitor access, issue badges, follow security procedures, and assist with emergency and fire evacuation processes.
• Book and coordinate meeting rooms, manage schedules, and communicate appointment updates.
• Carry out administrative tasks such as data entry, filing, photocopying, record keeping, and producing office signage.
• Deliver excellent customer service, ensuring a professional, helpful, and customer focused approach at all times.
• Support continuous improvement by identifying opportunities for innovation and more efficient ways of working.